We came to Hawaii for a wedding on the North Shore. We didn't get to the condo until after 8pm. Called the guy at the guard shack to help us get in. Very nice guy and very helpful. The livingroom light was even on for us! Checkout was just as pleasant except that we were leaving. Of the 8 condos that were rented, we were the only ones that rented from this company, everyone that visited us said ours was the nicest and biggest. With the pullout couch it actually could have slept 8. The others had complaints of bugs but we did not have any. The beds were all comfortable and very clean. The washer and dryer were a very nice ammenity and well used. The kitchen was nicely stocked with plenty of dishes, a great dishwasher and a few spices for cooking. The bathrooms were awesome with PLENTY of towels for showering. The only problem we had was the screendoors. I got startled by a gecko and accidently pulled the screen off the track but my husband put it back on. The grandkids loved the yard and my husband drooled at the golf course being right out the back door. The stay was great and would highly recommend it to anyone and would LOVE to stay there again.
Turtle Bay Condo's are the best place to stay. Away from the crowds but a short walk to the hotel for a view, drinks, food and nice shops. I have stayed at another place for family convenience (when mom was dying) but we call this HOME on Oahu. I've stayed here over ten times....different Condos but I really like #9: very comfortable, clean and the lania has extra relaxing chairs. This area is accessible to any part of the Island then you come "home" to unwind. ALOHA!!!! and MAHALO!!!!!
Nice place right on the golf course, close walk to Turtle Bay
This is a great condo for those that enjoy the golf course. The unit was clean and the staff at the management company was very friendly and pleasant. Our overall experience was 5 star. The only problem we encountered was the air conditioner in the upstairs bedroom was a little loud at times and the screen lanai door was broken.
loved the location, loved the unit, would come back in a heartbeat.
Our condo was perfectly situated near the bus stop, we are elderly Japan visitors and did not rent a vehicle. We loved our stay, wish we did not have to leave but we know we will be back again to enjoy our vacation in Paradise. Thank you for the warm farwell we received at your office when we returned the keys. We love Susan, she is living proof of the word ALOHA. Thank you.
the upstairs bedroom and living room a/c units didn't cool at all, the downstairs bedroom worked well.
Thank you for making our trip so wonderful. My entire family was pleased with the condo, the pool and the location which was walkable to the resort and beaches. As a mom I was happy with a fully stocked kitchen and laundry. Spent alot of time on the lanai. Thank you. It couldn't have been any better.
My family has stayed at Estates at Turtle Bay several times and always enjoy our stays. Unit 009 West was beautiful. The location of these condo's is terrific with incredible ocean views just a short walk away. We prefer the North Shore because of it's scenery and relaxed atmosphere.
Very nice property, enjoyed our stay.
THE ONLY THING WAS NOT WORKING WAS THE GARBAGE DISPOSAL
We did meet the resident ants, but it was not a big deal-since I knew they might make an appearance. We have family living on the island and another group staying at the Resort so the location could not have been more perfect! The access to the beach was an easy walk. On one morning walk we met a volunteer who was keeping watch over a Monk seal and newborn pup on the beach. The loft beds were perfect for our big kids and the separation of space gave everyone room and quiet if they wanted. Would definitely stay here again!
the premises. We had 3 adults and the key to enter the gate always seen to be with the wrong person entering. It was inconvenient, there really should be 2 keys to enter if there are 2 cars needing to be at the condo. That was our only complaint. We loved the condo and the location and hope to visit it again soon.
I was the chaperone for 5 teenagers who had just graduated from high school in Alaska and we thoroughly enjoyed staying at this condo. The beach was nearby, the pools on the property were nice, and having more square feet than hotel was a big plus. Since there were 6 of us all together, we needed the space! It stayed nice and cool in the house with the doors and windows open, we hardly used the air conditioners. It was also great having a fully equipped kitchen and laundry facilities. We used all of the towels within the first couple of days of the week-long trip! I will be coming back to this condo - maybe not with teenagers next time!
I took my high school golf team to a state championship and our accomodations at 9West & 12West were perfect. We were a stones throw away from the golf course. The rooms were spacious and slept my entire coaching staff and golf team comfortably. We even cooked for them with all the amenties of being at home right there in our unit. Imagine that! I even forgot my cell charger after I had checked out and called them to explain--they already had found it and sent it back to me. If you are ever in need of staying at Turtle Bay, please consider Cindy and her fine staff at The Estates at Turtle Bay! Mahalo!!
The unit location was very excessable to the Turtle Bay Resort complex. A great vacation destination on Oahu's North Shore.
The staff at The Estates at Turtle Bay was so helpful in all aspects of my stay and I couldn't ask for a nicer condo with all the bedding, kitchen accessories, etc. Even an IPOD/CD player! Great view of the golf course, a five minute walk to the most beautiful ocean you can imagine. Natural & wild, the old Hawaii! Great hiking trail, beautiful hotel w/restaurants just a walk away and the condos had an adult heated pool that was clean and close by. Just an hour north of the airport,the North shore is great, especially in the winter when the waves got up to over 40 feet! Surfing tournament was awesome to watch. Great surf town within 20 minutes and some wonderful local food nearby! Best Shave Ice in the world at Matsemotos. Try the shrimp at the Kahuku Sugar Mill (5 min drive) and the pork sandwiches & crab cakes on the east side at Tropic'aina,north of Chinamen's hat (20 min drive) Don't go to Waikiki for the true Hawaii go to the Estates at Turtle Bay, save money eating out by getting a beautiful condo and have a great, relaxing and wonderful vacation for all ages. I have been going there for 20 years and it is my favorite place for a two week vacation. You won't be disappointed!
very nice property, quiet, nice linens and towels, clean, we really enjoyed are stay, we didn't need the air coolers, but in the summer that would have been a nice extra the condo does have!!!
Your staff did an awsome job in making our vacation...."a real vacation". Kudos to Dawn and Maralyn...thank you!!
We loved our stay at this property. The only improvements would be that it would have been much easier if the check-in and check-out were on the site of the property. Also, it would have been very useful to have a barbeque. The lighting could have been somewhat improved in the unit. It would also have been nice to have a more specific list about what was in the unit (e.g. hair dryer, boogie boards, etc.) so we wouldn't have had to bring or purchase unnecessary items). It would also have been nice if beach towels were available. Otherwise, we loved the property and would definitely return for another stay.
very clean and comfortable. 3 A/C units make it very desireable. The sofa bed is a nice added convenience.
I was very impressed with the quality of the rental. I look forward to staying there again in the near future.
Overall very good. I would liked to have more toilet paper, paper towels, shampoo, etc. I think we have used that unit before, very convenient. Thanks for all your help. Also, I left some condiments in the refrig. Didn't really want to throw them out as we barely used any of them. JB
We always have a starter supply of paper products in each condo. The guest is excpected to re-supply as needed, as our instructions indicate.
Great condo, very clean and comfortable. We could walk to the beach and golf clubhouse restaurant. Never really spoke to a property management employee - all arrangements were done on-line. Driving directions to property were very clear but I'd add one step at the end. After "turn left on Kuliima Ave" add "Turn left into Kulima Estates." We passed up the entrance near the security gate a few times looking for 'Turtle Bay" instead of Kuliima Estates. Otherwise, loved every minute.
We stayed right across from the first tee & Lei Lei's. The room was clean, well equiped and very convienient for our weekend of golf. Maralyn and her staff were very helpful with everything & I would highly recommend them!!
Had a wonderful time in Paradise, will come back again.
The condo was overall okay but the dishwasher had a broken hinge that allowed it to drop to the floor with great force. I received a badly bruised toe as a result. This needs to be replaced. The condo was good for the price. It would have been nice to have more information about access to the Turtle Bay Resort and other nearby activities.
Refridgerator was broken. Time to be replaced. Big ant problem. I would pick and upper unit nxt time.
It has a great green view with sunny and birds. We had a marvelous time during our 3 night stay in Turtle Bay Condo. The property is locate next to "Lei Lei's"(restaurant). it might be a noisy on the weekend night for small children. The only concerns were some appliance does not work well, but no problem in the use of them. and we could not connect Wi-Fi. BTW, We love Northshore and Turtlebay.
Nice vacation home. Good beds. Good ceiling fans and A/C Very comfortable.
my son and i loved the place we did a lot of sports (tenis,surf ,padle surf,runing, swim)but my wife liked a litlle bit closer of waikiki.
This is a great location relative to the resort and its beaches...easy walks to the beaches, you can see Lei Lei's (great place to eat) from the lanai as well as the pro shop (check-in location for the resort golf courses). Turtle Bay Resort is a great location because it is a short drive to the North Shore beaches as well as the vistas of the east side of the island. The condition of the unit was good but is showing some age in places. Nevertheless it was comfortable and suited our needs. One small improvement could be made in providing the high speed internet access code with the materials that are sent to you in advance or with the check-in materials (if you arrive on a weekend after hours you will not be able to use the wireless internet connection).
Unit has serious ant problem.
Too many ants in kitchen and downstairs bedroom. Property Management complained of air conditioning units being left on while we were out. They left 2 notices in our front door. The second notice stated that they would come into the unit and turn them off while we were out. We felt like we were being watched. Condo was very clean.
Needs updating and new twin bed in loft. A/C's are a plus. kitchen well equipped. Refrigerator leaked from below and dishwasher soap dish didn't open up. One burner on stove didn't work. Lighting in living room is very poor. Check in office should be on site.
We are not allowed to have a check-in office on site. If we could have one, we would be happy, too!
Monarch, we were really disappointed. The coffee maker made one pot of coffee then gave up.