We love the condo decoration very nice and practice, only the TV sets are kind of old, a small oven for sandwichs would be helpfull. There is no one from the manegement at the property, some people that work there love to be rude, and simple say they dont work for you. Who they work for? If you rent a property I believe you earn some of the rights of the owner also. But it is OK don't worry be happy
We have stayed at Turtle Bay in various condos many times over the past two years while we have been working on the Laie LDS Temple. Every time the properties have been great. This particular time were staying in Laie at another contractor's apartment but had to find another place at the last minute because some more of their workers showed up and they needed the space. I immediately drove to Kahuku and got this unit at 4 pm that day. Maralyn was very kind to stay a little late to wait for me. Since we rented at the last possible minute of the day, the unit was not spotless (it was very clean, though) but we understood and it suited our needs fine. The AC worked well enough to cool the loft down and everything was in good working condition. I would highly recommend staying here and really appreciate all the help that Susan and Maralyn have given us over the past two years as we've rented various units.
our family members were very happy with our stay, the convenience and the cleaness of the surroundings. Family members came from the mainland and other islands and they stated their gratification of everything. I will reccomend others that may be looking for a place like yours. Aloha, Ed & Gladys
My husband wanted to drive all the way back just to was such a pleasant stay. We will be back in the near future! Mahalo Nui Loa!
Overall our entire stay at this property was great! However my only complaint would have to be how uncomfortable the beds were. Both beds were king size which was one of the reasons for renting this particular property but they were so hard. All in all we couldn't ask for more from the property (i.e. anything we needed was provided) and would rent this same property again however next time we will know to bring some extra padding for the bedding in order to get a good night sleep!
Great location the pool is out back, the beach is a short walk up the street, a major grocery store is a short drive and there is a restaurant to the side of you at the golf coarse. The condo was very spacious, clean, and well kept. Any item you may not of been able the pack for the beach or pool you can find in the closet. Large washer/dryer, internet, tv. We were only there for a few days and had more then we needed!
Our experiernce at Turtle Bay has always been awesome! We hope to return soon.
front door needs to be secured, screen door doesnt work with front door layout, screen door auto closer delay needs to be adjusted.
Comments for further action by the Estates at Turtle Bay, Inc. 1. I requested early check in as I am travelling w/ elderly parents and a small child. One parent is a stroke patient who tires easily and needed to rest. I was told to come back at 3 p.m. I would have liked to have been accomodated with this request. 2. The front screen door's deadbolt wouldn't open. Jammed. As a result, we were locked inside the condo. Friendly staff freed us eventually. 3. A working deadbolt on the front door is essential. The current deadbolt doesn't work at all. The only locking mechanism on the front door is a simple one. I didn't feel safe. 4. My elderly father slipped and fell in the bathtub as no bath mats were in the condo unit. A bath mat would have prevented him from slipping and falling. We were provided with bath mats the following day. Bath mats should be kept in the unit to prevent slipping and falling. 5. An electric kettle would be preferable. The stove kettle is dangerous. Easy to burn oneself using this type of kettle as the hot water splashes out. Positive comments: 1. Good location. Be sure to try fruit from nearby fruit stands, and fresh shrimp from the shrimp trucks. I recommend the coconut shrimp from Tony's. Close to beautiful beaches. Two Foodland stores nearby. 2. Friendly staff available if you need maintenance work done. He fixed the bathroom shower head in the bathroom adjacent to the bedroom on the first floor, as well as the jammed deadbolt so we could leave the condo unit. 3. Quiet. (except for the lawnmowers that started at 5:30am, it was very quiet). 4. Lovely golf course view. 5. Very handy to have washer and dryer in the condo unit. 6. Nice to have free internet connection. 7. Beach toys, body boards, beach towels and umbrella for use. Thanks!
The condo was in great condition and the kitchen was fully equiped with everything we needed. We enjoyed the upgraded kitchen. Since we have stayed in these condos before, we were surprised and annoyed that the garbage trucks arrived every morning at 5am and woke everyone up. They normally came twice a week, so I'm not sure why all of a sudden they were there daily. We plan to arrive on a different month next time.
We found unit 28 to be in good condition and loved the location. BTW the flashlights and candles came in handy!!! Thank the ownwers
Lastly, a family with several small children came in our last night and began talking and screaming loudly by 6 or 6:30 a.m. the next morning (thankfully, our last). Our second floor view was great for watching the golfers.
the Air Conditioner was broken in the room that's why we felt uncomfortable. But our whole stay was good.
Mahalo for taking the time to give us your feedback~!
The only thing we didn't really like was the fact that we battle ants during our whole stay. They were on the counters, on the floor, on the wall, under the sink--everywhere! This little problem really needs to get fixed.