The unit we had was superbly upkept, supplied well with so many nice dishes, utensils, even cleaning supplies.
The ladies at the office were gracious, helpful, and accommodating. We had a trip we'll never forget with our 2 granddaughters. This was our 5th time at the condos and we definitely will be back. Thanks so much!
what one condo didn't have the other one did..Did our best to keep things straight but if anything is missing check condo # 162 west. Loved the open floor plan and tile in 158 that's where we did most of the cooking, easy cleanup. Most important we had a 9 member first time mixed parent/grandparent vacation and we are all still alive & talking!!! Condos were great and would recomend you to anyone I know going to Hawaii and not wanting the city
Other than temporarily misplacing our reservations at check in, we enjoyed our stay at the Turtle Bay Condos. Our unit was clean and everything was as we expected it to be. We loved it!!
The property was beautiful. The only problem I had that we found 2-3 roaches. It was the flying roaches, and I hate roaches. Some of the sheets were stained. But the overall stay was great, very relaxing. We had a bridal shower at the West Pavilion and it was so much fun. It was clean and it was a very serene and quiet place. Thanks!
We really loved the condo. Waking up in the morning to a mountain view and beautiful golf course at the back of the condo was worth it. I would love to come back and visit again.
Could use airconditioning for below area and sofa bed needs a better mattress.
I had my wedding at the Turtle Bay Resort in Hawaii. With many guests traveling from the East Coast we decided to rent a couple condos to make it more convenient for everyone. The condos were absolutely great. Several friends and family members got to share the condos which allowed for a cheaper option but more importantly it made the vacation a lot more fun. I would definitely recommend these condos to anyone traveling to Oahu. The location was perfect, the condos were clean and this made for an unforgettable vacation.
Great open kitchen area. Close to the parking lot and the swimming pool. Slept 6 adults comfortably. Could have used more seating, but other than that it was great.
Provided many supplies and kitchenware. Appreciated that as we did a lot of cooking for the family. Already did an evaluation to the management company for this unit.
Loved the condo. Very clean. However, there was not enough hot water for even one shower. Also, the downstairs bathroom flooded while we were out due to fitting under the sink for the hot water. Had to turn it off until it was fixed. As this was a Sat., we knew it couldn't be fixed until Mon. Plumber came out & did so on Monday. By the looks of the wall under the sink, they have had problems before. Main concern: condos 159 & 160 were occupied from Fri. p.m till Sun. by a youth band camp. At least 30 altogether. They kept us up until 12:30 Fri.& Sat. Called the manager Sat. a.m.-she had me call security-they told me to call Sat. pm if there were more problems. On both nights, we asked the chaparones twice to quiet them down. Sat. we called Security twice-never did see them respond. I thought all the condos would have the same rules. Evidently not.
Condos 159 and 160 are not managed by us, and had they been, the residents would have been persuaded to follow the property rules.
The condo was nicely kept. A little bit far from the beach for easy access. We had to look in closets & cupboards for everything (hairdryer, towels)But it was a great place to stay!
Our condo was very clean and had all the essentials we needed and didn't have to go out and buy, such as laundry soap, cooking spices, dish soap, BBQ, plastic baggies, etc. It was very comfortable living space for a family of five. The pool was clean and close by and a great spot for an evening swim after a day at the beach.
Had a wonderful stay at Turtle Bay Estates. Took the whole family and had adjoining units which made it just great, especially with young ones. Could have used more bath towels especially with swimming, etc. Did give some comments to the rental company so I think I'm repeating myself here. Enjoyed our stay.
The place was great especially for a group of people. We walked to Turtle Bay resort if we didn't need to drive and have quick access to a mellow beach resort with a bar on the beach and other amenities. I was with friends from Europe and they were impressed with our accommodation (because we were able to cook if we want to or eat out if needed) including the secluded feeling of the condo. A perfect getaway from city life of the mainland. I've stayed at Turtle Bay condos since 2000. Worth the price, location, and ambiance.
The only major complaint would be that the beds in all rooms were worn out and uncomfortable, we all woke up with achy backs. And the sleeper sofa that we were counting on for the kids was not clean at all. Other than the little ants on the kitchen counter, the unit was awesome!
this unit was one we moved into after the first one was a terrible disappointment and really a dump in comparison to website info. So, I was hit w/ extra fees and feel that i was taken advantage of in that false advertising caused me to pick 18 west which was really not up to par. then, i was hit w/ 2 cleaning fees. i have a timeshare which we used for part of the stay. Then, we traveled to Turtle Bay, i was disappointed in the fees i was charged to get a unit of comparable quality to the timeshare. it just feels like i was taken advantage of and charged more than should've been.
My only dislike was the dryer vent. It vented right into the living area. This made the condo very hot especially at night. The loft area was almost unbearable. We ended up using the A/C more than we normally would have.
Why is there a $130 cleaning charge added to the rental fee? When I stay in a hotel the room rate includes the maid service. Is this just another way to hide a rip off?