Turtle Bay 092 West ** - The Estates At Turtle Bay condos

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Very Cute Condo!
Jeanette M from Brentwood, Ca. recommends this property
Stayed 10 days in March, 2010
We were very pleased with our stay at Turtle Bay Estates! The condo was decorated really cute, it was clean, and it was bigger than we expected. It had everything we needed, and was perfect for our family. We would recommend it to our friends. And when we come back to Hawaii we will stay here again!
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I rented 3 units for my exchsnge students and chaperones and no one complained about anything. Our expcetations were met primarily due to the rental agents who were very informative and supportive.
Claude T from Honolulu, HI recommends this property
Stayed 2 days in May, 2009
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Review By Vitor A
A Guest from Rio de Janeiro, Brazil recommends this property
Stayed 13 days in February, 2009
Did you have a good overall stay?
IT WAS GREAT, REALLY GOOD, BETTER THAN EVER...

Was the vacation rental in a great location?
SURE, KUILIMA IS THE BEST PLACE IN NORTH SHORE

Was the home clean and in good shape?
YES, VERY GOOD

Was the vacation rental management staff helpful?
100%, GREAT, MAHALO!! VITOR
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All was great!!!
Richard T from Wailea, HI recommends this property
Stayed 2 days in October, 2008
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property was one of the older but fine for us... screen in LR came off the track. screen in downstaris BR never on track. toilet upstairs overflowed on first flush but we found the plunger and had no other problems.
A Guest from Kaneohe, HI recommends this property
Stayed 2 days in August, 2008
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This is our second stay in this unit. And we will be back again.
Lynn R from Gold Canyon, AZ recommends this property
Stayed 4 days in August, 2008
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Our Youth Group Had A Blast !
Craig H from Wahiawa, HI recommends this property
Stayed 2 days in December, 2007
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Lacking or Poor Condition of Kitchen Accessories
A Guest from Lihue, HI recommends this property
Stayed 7 days in July, 2010
Can opener not working properly and should be replaced. Blender was in poor condition and needs to be replaced. Screen Doors for patio/lanai difficult to open and close -- fully repair or replace. Could not find a Rice Cooker.
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Review By Anthony P
Anthony P from Honolulu, HI recommends this property
Stayed 2 days in October, 2008
the mouse in the house was a little nerve racking. He came out at night and got into a bag of nuts. also the upstairs bathroom tank didn't fill after flushing. had to giggle take the tank cover off and giggle the inside filler. otherwise the apartment was good.
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Review By Mary K
A Guest from Aiea, Hawaii recommends this property
Stayed 2 days in July, 2009
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Review By Matthew S
Matthew S from Clemente, CA recommends this property
Stayed 11 days in December, 2008
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High School State Championship - 5 days
Vince K from Hilo, HI does not recommend this property
Stayed 5 days in May, 2010
Hello.. I have some usefull feedback - I would not recommend this unit# 92 to anyone for the following reasons:
1. 97 was nicer but small kitchen
2. Cabinet doors were falling apart.
3. Master bed was too mushy and caves in the center of the mattress.
4. Shower knobs and closet rod was too high. Shower 6ft, and closet 8 ft?
5. Entry screen door is miss aligned and does not latch on it's own.
6. Lanai screen doors don't open and close very well, and does not close.

Your prompt service to fix the master shower head and large stove burner was excellent. Thank You! I think I would like to stay near the 1st fairway on the Fazio course next time.
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Not what was expected
Julie Pavao & D does not recommend this property
Stayed 3 days in May, 2008
The unit wss very dark. Cushion covers were dirty. It looked like someone threw up on the throw cushions. The unit was HOT. There was sand on one of the twin beds on the loft. Having no door to the bathroom upstairs was really weird. The screen door to the back was crooked. This unit needs to be renovated and given a brighter look. We went to a friend's unit and it looked so much nicer! Just like the image on the website of this questionnaire. If renovation is too much, at least make sure the unit is clean. The bathmat in the lower bathroom was so dirty. When you walked around the unit, our feet would get so dirty. There were no additional toilet paper. We needed to share from the lower bathroom. The tissue box had just one tissue left and there weren't any under the vanity. Please take this as constructive critisms. Your next guests may be more upset and file complaints to the CEO of your company.
Mahalo.
Manager Response
Many of these complaints could have, and would have, been responded to if the guests had called our office. Reporting things of this nature after departure does not help us to help the guests.