We were very happy with the condo, the resort, the service. Our daughter eloped with one weeks notice and the staff was great with our last minute requests. Highly recommend. Aloha
Had stayed there before and were quite satisfied. Only problem was screen door kept falling off.
My third time in Turtle Bay, and my third "most happiest moments of my life"! Just one bad thing, lot's of cocroaches! Leaving this behind, everything was perfect! Thanks a lot!
The cottage was very nice and modern,tastefully decorated, comfortable,clean and well stocked with all that was needed for the stay. The owners (on property) were extremely nice and helpful in every way. It was truly an enjoyable stay. Would particularly recommend for guests that are seeking a polynesian atmosphere with tikis and tropical landscaping.
We enjoyed this unit. Only minor glitches with the stove but overall very nice. We have stayed at other units and this was one of the better ones. This visit we had our daughter renting another unit and she was over to get married. We had a wonderful experience with that and the people who catered it. Thanks again. This year the weather was great and we anticipate on coming over again next year. Mahola
My family has been staying at the estates for 20 years, off and on. The place is like home. WE love it!
Every thing was fine. I enjoyed being on the North Shore. I will visit there again and probably stay the Turtle Bay condos.
When I originally rented this condo, I was not told that it wasn't close to the ocean or the kind of view it actually had. Lucky to have a golf course view, but also the highway. Had to walk quite a bit to get to the hotel and beach.
We loved the location. Excellent access to everything we needed. Plenty of beaches close by. Be sure to try the Chocolate Haupia Pie @ Ted's Bakery. The best advice to avoid any unwanted insect visitors is to keep everything in the fridge - no bugs in sight!
The general property was very nice. However, the specific apartment we stayed in needed some work. The bathroom was where it showed the most: cracked and ugly repairs in the tub, very worn out cabinet over the sink. Cooking utensils provided in the kitchen also were very limited and in poor condition. Nonstick surfaces were badly scratched. If there was an alternative pot or pan, that is what I used. We also smashed 3 large cockroaches on different evenings. Since we are permanent residents of Hawaii, we know about insects here but that would freak out people from the mainland.
First time in Hawaii. It was close and convenient to what we wanted to do on the North Shore. Will plan on staying at the Estates at Turtle bay next time.
I definitely would recommend this to a friend. My only concern is there is no one at the office on Sundays to drop off the keys and gate card to in person. You have to drop them in a box. I got charged $50 because they could not find my gate card, which I know I left in the envelope because I did not want to get charged for it. I have no use for it so why would I keep it?
The only thing we didn't feel we wanted our money to go to was the cockroaches. It was a worry whether we would be taking them home. They seemed to come from the locked closet. Then we got a notice that they were going to spray for cockroaches on the Wed. we were checking out and the guy came at 9 am. Come on. They can be told to come after 11. We did and he left. It would have been perfect without the cockroaches. My husband didn't turn in the questionnaire because I wrote that you owed me for the cockroach experience. We did enjoy the beaches, the trees and flowers, and the other animals. We saw a mongoose. And the lizards were interesting. We were diappointed that we didn't see a turtle. We will have to come again to see them. Yes, we did have a wonderful time in Hawaii. Cheryl Olsen
Overall we had a great time. The unit we stayed in room was fine, but the bathtub needs to be replaced. Other than that, the unit is in good condition. Hope to be back soon!
We just really needed a place to sleep. This was a no thrills unit, very dated, but hey, we spend the minimum amount of time inside.
We have traveled to many places and always love the condos or hotels that we stay in while on vacation. We really enjoyed the estates that we stayed at. We didn't have to drive far to visit our family who live on the island. We especially loved that we were able to get up and do some morning exercises on the grounds. The furniture does however need to be updated. The dishes were not too clean. It was great to have the air conditioner unit in our bedroom but would have been nice to have one in the living room also. The blinds in the living room needs to be renewed. I wasn't too satisfied with the carpeting. The room definitely needs new carpeting.
I completely enjoyed my stay at Turtle Bay and will continue to stay at this property in the future. The only issue I had was that people above and next to our units were quite noisy, they may have been permanent residents??? Residents should understand that people are paying a good sum of money for their vacation and they should be mindful and respectful of that. I loved the idea that there was an adult pool, although families still ignored the signs. Perhaps someone should monitor that? Other than that, it was great.
Overall, the place was fine. I was disappointed though because this wasn't the unit I had booked. I wasn't told of the change until after I got there. You sent me an email but it was the day I flew in, so I couldn't check it. The unit I had reserved had air con in both the bedroom and the living room. This unit didn't. I hope that next time I reserve a unit, I will get the one I reserve. I was told that the owner decided to put new carpet in, but I arrived only 2 days after I had reserved the unit. I would think that the owner would've decided on new carpet well before that. Anyway, I enjoy your services, just would like to be sure I get the unit I reserve. Thanks