all was great except at checkout. there were at least 3 women in the office, and they were not very helpful or friendly or prompt in service. Dawn was very nice on the the phone and with helping us
Just what I needed...
Great place, great location. Would gladly stay at this location again.
Since we were checking in and out on a holiday/weekend, directions to the "property" left in the office window were a bit vague, we spent a few minutes driving around behind the office looking for the rental property before we decided to drive over to the turtle bay resort to ask for directions. Perhaps including a map to the turtle bay property in the office window along with the instructions would help guests find the guard shack. Other than that, the condo itself was beautiful, charming and well cared for. Parking was easy and the location was very central to all of the destinations we had planned on the north shore. Definitely requesting the same unit next time.
We provide all check-in information for every guest on our confirmation letters. Now we just need to find a way to be sure people read the letter! :)
I go at least once a year and I am going to specify this condo next time.
This is a great place to stay for some good R&R. They even had a lot of beach gear such as flippers and ice coolers. They had only one pair of snorkels...that didn't work. I didn't have expectations on the cooler or snorkels, so overall I was well pleased. Great facility!
We were able to spend happy time. Thank you.
Enjoyed meeting the property manager. The unit I stayed in was nice and comfortable, with a terrific little back yard and convenient location next to the pool. My only somewhat negative comment is that the unit including the cabinets, all smelled very strong, like insect repellant.
We rented 127 & 129 for 10 days. Both lower units. My complaint is with the upstairs neighbors. They had 2 blow up mattresses on the lanai, during the day they were used for 3-4 kids to run and jump on them. There was one male adult with them. The toys/bicycles were kept in the big brown van in the parking space. When the kids wanted new toys they would run down the stairs, alone, and access their bikes to ride up and down the sidewalk and park at the bottom of the stairs. I am a parent of 4, now grown children, so I am pretty forgiving when is comes to kid noise. But, these kids were screamers! And the adult was a yeller! They were runners and door slammers. Great vacation, but it could have been a lot quieter. Thanks for the stay, we will return.